For most Nigerians, the journey to buying insurance starts with a question they don't feel confident asking out loud. What does "comprehensive" actually cover? Is "third party" enough? Will my claim really be paid?
We built Wura to be the answer to those questions — on the channel where 90 million Nigerians already live: WhatsApp.
What Wura does
Wura is an AI assistant built on top of a curated knowledge base of Nigerian insurance regulation, our partner-insurer policy wordings, and the conversational patterns of our best human agents. She can:
- Walk you through a quote across motor, health, travel, life, property and specialty lines
- Compare options from multiple NAICOM-licensed insurers in plain English (and Pidgin)
- Process payment securely through links she sends you in chat
- Send your policy schedule and certificate the moment payment clears
- Help you file a claim — including uploading photos and documents
What Wura doesn't do
She doesn't pretend to be human. She doesn't make medical or legal judgements. And she doesn't handle complex disputes — for those, she hands off to a senior human agent on our team. The hand-off is always announced and transparent.
Why WhatsApp
Forms create friction. Mobile apps create downloads. WhatsApp is the platform where Nigerians already chat with their banks, their HMOs, their employers, and each other. Meeting customers where they are isn't a slogan — it's a 40% drop in time-to-policy in our private beta.
Try it today
Start a conversation with Wura by tapping the WhatsApp button anywhere on this site, or click here to open WhatsApp directly. She works 24/7 — including weekends and Nigerian public holidays.